FAQ'S
CAN I CUSTOMIZE MY BALLOON
Yes! Our personalized 3ft jumbo balloon is very popular and perfect for any occasion. The balloon can be made in almost any color. Lettering and tassels are designed with colors of choice as well.
DO YOU OFFER DELIVERY
Yes, we service Fayetteville, NC and surrounding areas.
DO YOU TRAVEL
We do travel for a fee. We are happy to go wherever we can add beauty to a space! Take us to the moon!
HOW DO I ORDER BALLOONS?
Start by completing the Inquiry Form. Please allow up to 48 hours for response. Once we’ve gone over what you want your event to be like, you will receive an invoice with payment options. We ask that all orders be placed at least a week in advance.
WHAT DO YOU USE TO HANG YOUR GARLANDS
We use 3M command hooks. They are very much wall friendly and will not cause damage if removed properly. Please review the instructional video HERE as a to properly remove from wall.
WILL YOU INFLATE BALLOONS IF I PROVIDE THEM TO YOU
We do not inflate balloons brought to us. Not all balloons are created equal. We use the highest quality biodegradable balloons available. Not only are they eco-friendly, but they also work well with helium and can withstand being on display outdoors. Our jumbo balloons and balloon garland installs can last for months!
I NEED TO CANCEL MY ORDER. WILL I RECEIVE A REFUND
A 50% deposit is made to hold the date for your event. This deposit is non-refundable, but will be held on your account indefinitely to be used towards another event in the future.